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  • Making Arrangements(II)——Passing on of Information
    12-07

    First Maria tells her boss what she has found out from the shipping agents The consignment is due to arrive on Saturday. It will take two days to unpa...

  • Making Arrangements(I)——Requesting Information
    12-07

    Mr. Shelli is the Sales Manager of Modern Office Limited. He buys office equipment in Europe and sells it in Dongali. The equipment is usually sent by...

  • Using the Telephone(IV)
    12-07

    Today Mr Hussein and other people are telephoning Mr Ballito at Modern Office Limited.But Mr Ballito is not there and so his secretary Opal makes a no...

  • Using the Telephone(III)
    12-07

    Do you remember Mr Hzissein? He's the man from the Gulf Trading Company. At the moment he is staying at the Plaza Hotel in Dongali. He's stayi...

  • Using the Telephone(II)
    12-07

    Mr Ballito, the Managing Director of Modern Office Limited often has to make international telephone calls to his customers in other countries.Today h...

  • Using the Telephone(I)
    12-07

    Making telephone calls is an important part a secretary's work. When Mr Shelli wants to speak to someone on the telephone, Maria gets the call for...

  • Daily Office Routine(IV)
    12-07

    In this part we are going to find out how Melita got on with her dictation and typing test. We are also going to hear her interview with Mr Ballito. O...

  • Daily Office Routine(III)
    12-07

    Miss Melita Fagurian telephoned Oral to enquire about the advertisement for a junior secretary. Opal asked her a number of questions, including when s...

  • Daily Office Routine(II)
    12-07

    Miss Melita Fagurian, who has been working as a shorthand-typist for two years at the National Bank would like to apply for the junior secretary in Mo...

  • Daily Office Routine(I)
    12-07

    Mr Ballito' s secretary, Opal, is very busy nearly all the time. She has to answer letters,take messages,arrange appointments and answer the telep...

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