一、人力资源管理:(Human Resource Management ,HRM)

人力资源经理:( human resource manager)

高级管理人员:(executive)

职业:(profession)

道德标准:(ethics)

操作工:(operative employees)

专家:(specialist)

人力资源认证协会:(the Human Resource Certification Institute,HRCI)

二、外部环境:(external environment)

内部环境:(internal environment)

政策:(policy)

企业文化:(corporate culture)

目标:(mission)

股东:(shareholders)

非正式组织:(informal organization)

跨国公司:(multinational corporation,MNC)

管理多样性:(managing diversity)

三、工作:(job)

职位:(posting)

工作分析:(job analysis)

工作说明:(job description)

工作规范:(job specification)

工作分析计划表:(job analysis schedule,JAS)

职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ)

行政秘书:(executive secretary)

地区服务经理助理:(assistant district service manager)

四、人力资源计划:(Human Resource Planning,HRP)

战略规划:(strategic planning)

长期趋势:(long term trend)

需求预测:(requirement forecast)

供给预测:(availability forecast)

管理人力储备:(management inventory)

裁减:(downsizing)

人力资源信息系统:(Human Resource Information System,HRIS)

五、招聘:(recruitment)

员工申请表:(employee requisition)

招聘方法:(recruitment methods)

内部提升:(Promotion From Within ,PFW)

工作公告:(job posting)

广告:(advertising)

职业介绍所:(employment agency)

特殊事件:(special events)

实习:(internship)

六、选择:(selection)

选择率:(selection rate)

简历:(resume)

标准化:(standardization)

有效性:(validity)

客观性:(objectivity)

规范:(norm)

录用分数线:(cutoff score)

准确度:(aiming)

业务知识测试:(job knowledge tests)

求职面试:(employment interview)

非结构化面试:(unstructured interview)

结构化面试:(structured interview)

小组面试:(group interview)

职业兴趣测试:(vocational interest tests)

会议型面试:(board interview)