VOA银行英语:银行卡出问题 (双语)
分类: 银行英语
VOA银行英语:银行卡出问题(双语)
Mary:Hello. Something is wrong with my bank card. Can you help me?
你好。我的银行卡出了点儿问题。你能告诉我怎么办吗?
Clerk:Yes, what's the problem?
行,什么问题?
Mary:Not a big problem, exactly. Just a mistake with my name. It should be issued as Steven,but the card is under the name "stheven".
其实也没什么大问题。就是我的名字上出了点儿差错。应该是“Steven”,但卡上的名子是“stheven”。
Clerk:Oh, I am very sorry about that. It's our fault. I will arrange for someone to correct it immediately.
噢,很抱歉。这是我们的失误。我马上安排人给您改过来。
Mary:OK, no problem. To err is human. I have two other cards I can use.
好的,没关系。人孰无过。我还有两张卡可以用。
Clerk:Anyway, we apologize for the inconvenience we have brought you. Please just wait for a moment, and it will be fixed.
不管怎样,我们还是得为给您带来的不便道歉。请稍等,马上就会处理好。
Mary:Thanks.
谢谢。