63.       
According to this newspaper article, the Cumquat Cafe made a mistake by relocating one year ago. The author supports this claim by pointing out that Cumquat is doing about the same volume of business as before it moved, while RoboWrench plumbing supply outlet, which took over Cumquat's old location, is apparently "doing better" because its owners plan to open a new outlet in a nearby city. This argument suffers from several critical flaws.

      To begin with, the two businesses are too dissimilar for meaningful comparison. Cumquat's old location may simply have been better suited to hardware, plumbing, and home improvement businesses than to cafes and restaurants. The article's claim that Cumquat made a mistake in moving fails to take this possibility into account.

      Secondly, the article's claim that RoboWrench is "doing better" since it took over Cumquat's old location is too vague to be meaningful. The author fails to provide a second term of this comparison. We are not informed whether RoboWrench is doing better than before it moved, better than other plumbing stores, or better than Cumquat. This uninformative comparison is worthless as evidence from which to judge the wisdom of Cumquat's decision to relocate.

      Thirdly, the claim that RoboWrench is doing better is unwarranted by the evidence. The mere fact that RoboWrench plans to open a new store in a nearby city does not by itself establish that business is good. It is possible that the purpose of this plan is to compensate for lackluster business at the current location. Or perhaps the RoboWrench owners are simply exercising poor business judgment.

      Finally, the claim that Cumquat made a mistake in moving may be too hasty, since the conclusion is based on only one year's business at the new location. Moreover, given the time it ordinarily takes for a business to develop a new customer base in a new location, the fact that Cumquat's volume of business is about the same as before it moved tends to show that the move was a good decision, not a mistake.

      In conclusion, the claim that Cumquat's move was a mistake is ill-founded, since it is based on both poor and incomplete comparisons as welt as on a premature conclusion. To better assess the argument, we need to know what the author is comparing RoboWrench's performance to; we also need more information about the extent of RoboWrench's success at this location and why its owners are opening a new store.

64.       
The Director of Human Resources concludes that most employees at Company X feel that the improvement most needed at the company has been satisfactorily addressed. Two reasons are offered in support of this conclusion. First, a survey of employees showed that the issue respondents were most concerned about was employee-management communication. Second, the company has since instituted regular voluntary sessions for employees and management designed to improve communication. The director's argument is questionable for two reasons.

      To begin with, the validity of the survey is doubtful. Lacking information about the number of employees surveyed and the number of respondents, it is impossible to assess the validity of the results. For example, if 200 employees were surveyed but only two responded, the conclusion that most of the employees ranked employee-management communication as the most pressing issue would be highly suspect. Because the argument offers no evidence that would rule out interpretations such as this, the survey results are insufficient to support the author's conclusion.

        Furthermore, even if the survey accurately ranks certain issues according to level of employee concern, the highest-ranked issue in the survey might not be the issue about which employees are most concerned. Why? The improvement most needed from the point of view of the employees might not have appeared as one of the choices on the survey. For example, if the list of improvements presented on the survey was created by management rather than by the employees, then the issues of greatest concern to the employees might not be included on the list. Lacking information about how the survey was prepared, it is impossible to assess its reliability. Consequently, any conclusion based on it is highly questionable.

      In conclusion, the director's conclusion is not well-founded. To strengthen the argument, additional information regarding the way in which the employee survey was prepared and conducted is required.