Giving the main points of a message or taking notes on what we are told or have heard is a very important skill when using English in business. Taking...
Exercise A: Fill the brackets in these sentences with a suitable verb from the list, as in this example:She ('s trying) to get through to head off...
Your Role: You work for Light Imports, a company in the electrical light trade. You are given this advert by your boss and asked to write a letter to ...
Imagine your office is about to be computerized. Work in pairs and discuss your reactions. What advantages and disadvantages can ou see in using elect...
Draft a short letter of enquiry explaining your needs.Your letter will need to be written in a formal, impersonal style. You should include this infor...
Take a look at these useful expressions:If you require some information you can say:-Could you tell me if/when/how much/why...?-I wonder if you could ...
Which of these products would most likely be exported air freight? Or by road transport? Or by sea?bananas, computer equipment, cosmetics, whisky, boo...
Look at this OUTLINE. It gives some ideas for a 'typical' answer to an enquiry by letter, telex or phone - or even to a personal enquiry:1. Th...
Look at this short list of 'golden rules'. Which do you think is the most efficient way of organizing a manufacturing process?1. Use your mach...
Please answer these questions about experiences of selling abroad1. What proportion of your products are exported?2. Do you sell mostly in a small num...