1. Meeting at the Airport 接机

2. At the Customs 在海关

3. Call on a Customer 拜访客户

4. Receiving Visitors 接待来访者

5. Making an Agenda 制定日程

6. Changing Plans 改变计划

7. Before Touring a Factory 参观工厂前

8. Leading a Tour of a Factory 带领参观工厂

9. After a Tour of a Factory 参观工厂后

10. Airport Departure 机场送行

Part II.

1. Inquiry 询盘

2. Offer 报盘

3. Counteroffer 还盘

4. Negotiating Prices 议价

5. Order 订货

6. Stocks 存货

7. Delivery 交货

8. Shipment 装船

9. Packing 包装

10. Terms of Payment 付款方式

Part III.

1. Commission 佣金

2. Discount 折扣

3. Insurance 保险

4. Imports and Exports 进货与出货

5. Signing Contracts 签订合同

6. Commodity Inspection 商品检验

7. Demanding Actions and Reminders 催促与提醒

8. Complaints 抱怨

9. Claim 索赔

10. Recommending another Product 推荐另一种产品

Part IV.

1. At a Trade Fair 在商品交易会上

2. Credit Investigation 信用调查

3. Market Research 市场调研

4. Introduction to a Company 介绍公司

5. Products Presentation 介绍产品

6. Sales Promotion 促销

7. Advertising 广告

8. Establishing Business Relations 建立业务关系

9. A Business Luncheon 商业便餐

10. Agency 代理

Part V.

1. Tender 投标

2. Patent and Trademark 专利与商标

3. Technology Transfer 技术转让

4. Export of Labor Service 劳务输出

5. International Leasing Trade 国际租赁贸易

6. Foreign Trade Policy 外贸政策

7. Compensation Trade 补偿贸易

8. Processing and Assembling Trade 加工贸易

9. Joint Venture 合资企业

10. Inside the Office 公司内部