CUSTOMER____________________________________________________

ADDRESS_____________________________________________________

_____________________________PHONE___________________

MERCHANDISE PROBLEMS：             DELIVERY PROBLEMS：

ORDER NOT FILLED                  BAD ADDRESS

DEFECTIVE MERCHANDISE             CUSTOMER NOT IN

REPAIR PROBLEM                    DELAYED/LOST IN TRANSIT

WRONG MERCHANDISE SOLD            DAMAGED IN TRANSIT

AMOUNT CHARGED IN ERROR           MDSE. MISSING IN PACKAGE

CREDIT/REFUND NOT ISSUED          OTHER___________________

OTHER___________________          ________________________

REMARKS：

DISPOSITION：