A store manager heard a clerk tell a customer．“No，ma’am， we haven't had any for a while， and it doesn't look asif we'll be getting soon．” Horrified，the manager came runningover to the customer and said，“Of course， we'll have somesoon， We placed an order last week．” Then the manager drewthe clerk aside：“Never， never， never say we are out of anything—say we've got it on order and it's coming． Now whatwas it she wanted？” “Rain．” said the clerk．