Working at a theater box-office ticket window poses many challenges in dealing with people.

A disgruntled customer at a window near mine exclaimed: "No tickets? What do you mean no tickets?"

The woman waiting on him smiled sweetly. "I'm terribly sorry," she replied. "Which word didn't you understand?"

在戏院售票窗口售票时常与这种人打交道，从而会出现很多新鲜事儿。

一次，我隔壁售票口传来了顾客的抱怨声：“没有票啦？你说的没票了是什么意思？”

那位女服务员笑容可掬地回答说：先生，实在对不起您，哪个字不明白？”