Getting instructionsA: Hello. Mr. Rodriguez?B: Yes. Is this Paula?A: Yes, sir. I’ve just dropped those slides off at the Winthrop office. Do you need ...
Getting a ride after workA: Good morning, Personnel. May I help you?B: Hi, could I speak to Nancy please?A: This is she. Paul?B: Yeah, it’s me. Can yo...
Lunch invitationA: John Martin.B: Hi. John, it’s Emily. How’s everything?A: Great, thanks. What’s up?B: Oh, I was just thinking about getting a bite t...
Wrong departmentA: Good morning. Macmillan and Emory. May I help you?B: Is this the accounting department?A: No, I’m sorry. You’ve reached Mr. Macmill...
Calling for a day offA: Hello, Mr. Compton? This is Susan Miller.B: Hi, Susan. What can I do for you?A: I’d like to take tomorrow off if that’s all ri...
Bad file organizationA: Where’s the James’s file, Christine?B: I had it right here a minute ago, Mr. Emory. Umm. Just a minute…A: Christine, I know yo...
Unveiling a disagreementA: John? I have to ay I was bothered by the way you handled the meeting today.B: How so? I thought it went fine.A: I think it ...
Problems with taking creditA: Mary? I’d like to talk to you for a second, please.B: Okay, Mark, What’s up?A: I’d like to know why you’re always taking...
Angry over a change in plansA: Susan! Why didn’t you tell me that you were taking over the Silk Company account?B: I thought you knew, Todd. It was de...
A different opinionA: Blake! I have to talk to you!B: What, Hilary? I’m really in a hurry!A: I know, Blake. But you’ve been avoiding me all morning, a...