Dialogue B

（Express Service）

（A：Laundry clerk B：Mrs Bell）

A：What can I do for you？

B：Could you send someone up for my laundry，please？Room908，Bell．

A：Certainly，Mrs Bell．A valet will be up in a few minutes．

B：Good．I also have a silk dress which I don't think is color-fast．Will the color run in the wash？

A：We'll dry-clean the dress．Then the color won't run．

B：You're sure？Good！And the lining of my husband's jackethas come unstitched．It might tear over further while washing．

A：Don't worry，madam．We'll stitch it before washing．

B：That's fine．Now，when can I have my laundry back？

A：Usually it takes about two days to have laundry done．But would you like express service or same-day？

B：What is the difference in price？

A：We charge 50％ more for express， but it only takes 5hours．

B：And for same-day，will I get the dress and skirt back this evening？

A：Yes，madam．All deliveries will be made before six o'clock．

B：I'll have express then．

Dialogue C

A：Can I help you？

B：Yes．I have some laundry to be done．

A：Certainly，sir．Could you fill out the laundry form，please？

B：May I use your pen？

A：Sure．Here you are．

B：Thanks．Oh，I don't want these shirts starched．

A：No starch．I understand，sir．

B：And also I'd like this sweater to be washed by hand in cold water．It might shrink otherwise．

A：By hand in cold water，I see．

B：When will they be ready？

A：We will deliver them tomorrow evening around 6．

B：Fine，Thanks a lot．

Words and Expressions　

notify    v．通知

iron     v．熨烫

dry-clean     v．干洗

indemnity     n．赔偿

mend    v．修补，缝补

stitch    v．缝缀

valet    n．旅馆中替客人洗烫衣服的人员

colorfast    a．不褪色的

express service 快洗服务

starch    v．给（衣服等）浆，浆硬