欧洲航空公司协会(Association of European Airlines)的一份报告称，在欧洲所有大型航空公司中，英国航空(British Airways) 去年平均每名乘客丢失行李数量位列榜首。

British Airways lost more bags per passenger last year than any other large airline in Europe, according to a report from the Association of European Airlines.

英国航空运输用户委员会(AUC)呼吁，编制一份包括全球所有航空公司"丑行"的排行榜，敦促它们改善服务。它表示，欧盟委员会(European Commission)发布涵盖欧盟范围的排行榜，"是一个良好开端"。

The Air Transport Users Council (AUC) in the UK called for the publication of "name and shame" league tables for airlines around the world in order to lead a drive for improved performance. It said European Union-wide league tables published by the European Commission "would be a good place to start".

欧洲航空公司协会的统计数据显示，去年，英国航空平均每千乘客丢失行李23件。相比之下，葡萄牙航空(TAP Air Portugal)每千名乘客丢失行李21件，汉莎航空(Lufthansa)为18.1件，法国航空(Air France)为16.6件。

The AEA statistics show that BA lost 23 bags per 1,000 passengers last year compared with 21 at TAP Air Portugal, 18.1 at Lufthansa and 16.6 at Air France.