Test(1)

Listen again to Maria asking for Mr. Kola. Afterwards you play the part of Maria, asking the operator of the National Bank to put you through to Mr. Kola.

Operator:National Bank Good. morning, can I help you?
Maria:
Operator:Mr Kola? Certaintly. Who's calling him?
Maria:
Operator:Thank you. Hold the line, please.

Test (2)

In this test section you are going to be an international Operator. First listen to Opal booking a call, and then you will be the Operator.

Opal:Good morning. I'd like to book a personal call to Rome, please. This is Dongali 52 364, Modern Office Limited.
Operator:
Opal:Rome 35 56 75.
Operator:
Opal:Mr. Frascati.
Operator:
Opal:Yes, that's right. Can I book the call for 11:00?
Operator:
Opal: Thank you very much.