Resume Sample

Go Chen Swan

Résumé

Overview

Certified (MCSE) IT professional with strong background in marketing, communications, project management, Internet technologies, finance, and administration. Seeking opportunities in e-commerce and web application development Project Management, and Technical Writing.

Employment History

Technical Writer 08/99 to present –Strike Audio, Hong Kong

Create documentation for an e-commerce web application database.

Software development1993 to 1999 — Microsoft Corporation

Design Tools – Authoring, Photo, Graphics, and Web Design

Microsoft Word and PowerPoint – design and create templates and presentations

Microsoft FrontPage and Allaire HomeSite – design and create websites

Adobe Photoshop – photo scanning, editing, manipulation, optimization; graphics and animated GIFs design, creation, and optimization

Adobe PageMaker – design, write, and create collateral materials, print ads, and presentations.

Operating Systems

Microsoft Windows NT Server 4.0 – design, install, and configure small office/home office domains

Microsoft Windows NT Workstation 4.0 – install and configure

Microsoft Windows 9x – install and configure

Microsoft Windows 3.x (16 bit operating system family) – install and configure

Microsoft DOS – install and configure

Apple Macintosh – use and light configuration since Apple II

Productivity Tools

Microsoft Office; Word, Excel, Access, PowerPoint – install and configure since introduction

Microsoft FrontPage – install and configure since Beta

Microsoft Internet Clients; IE, Outlook, Outlook Express – install and configure since Beta

FileMaker Pro – install and configure, design and program databases since first Windows release

Microsoft Certified Professional + Internet

Microsoft Certified Systems Engineer (ID 1455172)

Implementing and Supporting Microsoft® Internet Information Server, May 1999

Networking Essentials, June 1999

Implementing and Supporting Microsoft NT® Workstation 4.0, June 1999

Implementing and Supporting Microsoft NT® Server 4.0, June 1999

Implementing and Supporting Microsoft NT® Server 4.0 in the Enterprise, June 1999

Internetworking with Microsoft® TCP/IP on Microsoft® Windows NT® 4.0, July 1999

International Distribution Manager - Christopher Computer, San Francisco 1990-92 Cornell Integration, Systems Integrator, Singapore 1983—90

Build and configure Intel based standalone PCs, workstations, and servers

Build and configure Ethernet 10BaseT peer—to—peer and NT Domain networks

Troubleshoot, repair, and upgrade Intel based PCs

Employment history from 1977 to 1986 available upon request

Professional Education

Microsoft Certified Professional + Internet (MCP+I)

Microsoft Certified Systems Engineer (MCSE) #1455172

Formal Education

National Singapore University, BS Business Administration

Authoring and Communications Skills

Technical and Procedural Writing – printed manuals and internet based manuals and FAQs

Copy Writing – promotional copy, print advertisements, and collateral materials

Web Authoring – copy writing for the web, and web project planning and management

Photography – 35mm film and mega-pixel digital portrait, product, and fine art photography

Photo Printing and Editing – manual and digital editing, manipulation, optimization, and printing

Artwork and Graphics – traditional media art, and computer based still and animated graphics

Web Site and Web Application Testing, and Usability Review – review tone of copy, technical content, layout, design consistency, and function and appropriateness of graphics and links.

Vocational Skills

Business Administration

Sales and Sales Management

Project Management

Staff Management

Public Speaking

Training and Workshop Facilitation

Awards and Appointments

1997 — Software innovation award, Microsoft Corporation.

1990 — Salesperson of the year, Christopher Computers.

Present Projects

www.gogohk.com – design, write copy, and create — currently under development